Return Policy

This catalog is owned and maintained by a 3rd party company.

Entering your VIN will filter out parts not intended for your vehicle but does not mean every part being shown is correct for your specific vehicle. When no VIN is provided at checkout we cannot not be liable for catalog errors and incorrect parts.

We strongly recommend you supply your VIN at checkout when ordering as this will guarantee the order to be correct.

  • In order to arrange a return please email us at sales@volvodealerparts.com. Be sure to include your original order number.
  • There may be a 15% restocking fee charged against returned parts.
  • Parts must be resaleable and in the original packaging.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Return request need to be within 30 days of receipt.

Cores

  • You are responsible for all shipping costs when returning cores
  • Cores must be returned within their original packaging
  • Cores must be returned within 6 months from the purchase date in order to receive credit

Cancellation Policy

  • If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.